Items must be returned in brand new, unused condition, with all hang tags and packaging intact, accompanied by your original invoice within 14 days of delivery.
The original freight charges will not be reimbursed. The customer is responsible for return freight.
You will receive a full refund for the cost of the product (less shipping cost) based on your original payment method. Please allow 7-10 business days to process your return and refund.
No Exchange Policy
We do not accept orders or items for exchange. If you need a different size, color or product please return your item(s) for a refund and place a new order at your convenience.
“We’ve improved our quality,
now up yours!”
ALL SALES ARE FINAL ON MASK AND CANNOT BE RETURNED.
ALL SALES ARE FINAL ON LUGGAGE AND CANNOT BE RETURNED.
We carefully inspect each item prior to shipment and should be free of any defects or damages. We are not responsible for any damages that occur during transit and customer must file a claim with the carrier.